Business Communication Skills for Health Care Professionals.docx

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BUSINESS COMMUNICATION SKILLS FOR HEALTH CARE PROFESSIONALS1Business Communication Skills for Health Care ProfessionalsStudent NameInstitution AffiliationDate
BUSINESS COMMUNICATION SKILLS FOR HEALTH CARE PROFESSIONALS2Business Communication Skills for Health Care ProfessionalsIn most organizations, there are always incidences of conflicts that usually occur.Conflicts arise in most workplaces as a result of a difference in opinions among employees andother stakeholders. The inability of the both parties involved in the conflict to compromise andagree on the subject matter is what fuels a conflict. In the provided scenario, there is animpending conflict between Emma and Isabella resulting from the disagreement on how to createa team training on effective communication skills. The conflict gets to where Isabella leavesEmma to complete the training due to their disagreement.The conflict that can be detected from the provided scenario can be described as a policyconflict. A policy conflict occurs when individuals are unable to agree on an action plan or policyto use in a particular scenario (Legg, 2020). In the provided scenario, Emma and Isabella areunable to agree on which action plan to use when conducting training on effective

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Term
Spring
Professor
N/A
Tags
Management, Isabella, incidences of conflicts

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