ch8 - Jase Zappel Comm103 Chapter 8 Skill- repeatable,...

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Jase Zappel Comm103 Chapter 8 Skill- repeatable, goal-oriented action sequence enacted in a given context Actions- behaviors performed by a person To say someone is skilled is saying that they are able to perform a sries of behabiors repeatedly in pursuit of a goal Skills are: Actions Repeatable Goal oriented Sequential Contextual Abstraction dimension- communication behaviors range from specific-level skills to general-level skills Specific-level skills- behaviors like gestures, eye contact, smiling, vocal variety, etc. General-level skills- assembly of specific-level skills to create the performance of general skills like assertiveness, conflict management, wit, etc. Attentiveness - skill of showing interest in, concern for, and attention to the other person or persons in the interaction There are two aspects of attentiveness that can help us with this skill: Topic development- management of the subject under discussion o Topic shift- paying attention to someones subject, and shifting the subject
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This note was uploaded on 04/23/2008 for the course COMM 103 taught by Professor Klindeman during the Spring '07 term at San Diego State.

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ch8 - Jase Zappel Comm103 Chapter 8 Skill- repeatable,...

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