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ch6 - Jase Zappel Comm 103 Notes Chapter 6 Listening the...

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Jase Zappel Comm 103 Notes Chapter 6 Listening- the process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages Receiving- tuning into the speaker’s entire message, both verbal and nonverbal, and paying attention to it Constructing meaning- assigning meaning to the speaker’s message and clarifying yoru understanding of it, mentally Responding- the act that lets the speaker know you understood their message Competent listener- applies motivation, knowledge, and skills to all three steps of listening Three reasons to listen: Listening to learn and comprehend - a search for facts and ideas and a quest for information, EX. Classroom lecture Listening to evauluate and critique - analyzing the meaning and merit of the speaker’s message Listening to empathize and understand - focusing on the speaker’s feeling and attitudes while listening o Nonjudgemental empathic response- helps both people better understand what Is going on o
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