MOS180.Chapter 6 Notes

MOS180.Chapter 6 Notes - Chapter 6 Notes Group : two or...

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Chapter 6 Notes Group : two or more people with a common relationship -co-workers, people meeting for lunch or standing at a bus stop -groups do not necessarily engage in collective work that requires interdependent effort Team : a small number of people who work closely together toward a common objective and are accountable to one another -groups become teams when -leadership -accountability -purpose or mission -problem-solving -effectiveness -teams are more flexible and responsive to changing events than traditional departments -teams allow for greater task identity Types of Teams Problem-solving teams -5 to 12 employees from same dept. -few hours a week to discuss quality issues -management retains control of decision Self-managed teams -10-15 employees -performs highly related or interdependent jobs and take on many responsibilities as former manager -own leader -positive effect on productivity, no impact on satisfaction, organizational commitment, or turnover Cross-functional teams -employees from same hierarchical level but different work areas -involves task forces (temporary) and committees (groups of members from diff. depts.)
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MOS180.Chapter 6 Notes - Chapter 6 Notes Group : two or...

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