MOS180.Chapter 4 Notes

MOS180.Chapter 4 Notes - Chapter 4 Notes Motivation :the...

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Chapter 4 Notes Motivation :the intensity, direction, and persisting of effort a person shows in reaching a goal -how hard a person tries is the intensity -persistence is how long a person can maintain their effort -Theory X (negative) suggests that employees dislike work, will attempt to avoid it, and must be coerced, controlled, or threatened with punishment to achieve goals (extrinsic) -Theory Y (positive) suggests that employees like work, are creative, seek responsibility, and will exercise self-direction and self-control if they are committed to the objectives (intrinsic) -neither theory alone accounts to employee behavior Intrinsic Motivators :a person’s internal desire to do something, due to such things as interest, challenge, and personal satisfaction Extrinsic Motivators :motivation that comes from outside the person and includes such things as pay, bonuses, and other tangible rewards Maslow’s Hierarchy of Needs Theory (PSSES) - physiological (hunger, thirst, shelter, sex) -safety (security and protection from physical and emotional harm) -social (affection, belongingness, acceptance, and friendship) -esteem (self-respect, autonomy, achievement, status, recognition, attention) -self-actualization (growth, achieving potential, self-fulfillment)
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MOS180.Chapter 4 Notes - Chapter 4 Notes Motivation :the...

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