Psyc 2301 206 & 207 Final Exam Study GuideFall, 2021Ch. 12 Personality1.The “Big 5” personality factors/traits-Openness, Conscientiousness, Extraversion, Agreeableness,Neuroticism (CANOE or OCEAN)2.Self-efficacy-the belief one will be successful at something3.Freud’s defense mechanisms (rationalization, projection, repression are examples on the exam)4.Jung: Collective unconscious- we all have access to our ancestors’ memories5.Freud’s psychosexual stages-Freud believed that our personalities develop through 5 psychosexualstages6.Freud’s three personality structures: ego, id, superego7.Freud’s approach to personality (perspective)- psychodynamic8.Freud’s treatment- psychoanalytic usingfree association and psychoanalysis9.Locus of control- where one believes control of their life residesCh 13 Social Psychology1.Definition of social psychology: explanation of our behavior in terms of how it is shaped by otherpeople's behavior, expectations and even mere proximity to others; the study of how our thoughts,feelings and behavior are affected by others2.Cognitive dissonance- the tension that forms in our minds when we say one thing and act differently; itwill be resolved by us changing either our behavior, or what we say3.Obedience to authority (Milgram)- we will tend to do what someone says if we perceive them to be inauthority4.Conformity (Asch)- we will change our behavior to fit in5.Social norms-Socially defined patterns of behavior that are expected (and accepted) of persons in agiven setting or group6.Stanford prison experiment (Zimbardo)- people will tend to take on the roles they are given sometimesto the extreme7.Bystander effect- also called Diffusion of Responsibility; we will be less inclined to render aid the morepeople are there8.Fundamental attribution error-people tend to attribute others’ behavior to their disposition(personality/character) rather than the situationCh 14 Industrial/Organizational Psychology1.