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Acct 2020 CH 16 Quiz Questions

Acct 2020 CH 16 Quiz Questions - CH 16 Quiz Questions 1...

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CH 16 Quiz Questions 1. Life-cycle cost management emphasizes cost reduction during the development stage. 2. In the Balanced Scorecard system, core objectives and measures are common across all organizations 3. From the customer perspective, which of the following might be an appropriate measure for improving product quality? percentage of returns 4. Increasing customer value occurs when the customer perceives a greater gap between benefits and sacrifice . 5. What is the best way to determine whether the financial objective of revenue growth has been achieved? calculate the percentage of revenue from new sources 6. A testable strategy can be constructed by sequencing if-then statements . 7. The five key core objectives of the customer perspective of the Balanced Scorecard do NOT include which of the following? increase customer contact 8. In the financial perspective, economic value added would be an appropriate measure for improving asset utilization 9. The balanced scorecard is a strategic-based performance management system that
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