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Acct 2020 CH 14 Quiz Questions

Acct 2020 CH 14 Quiz Questions - 9 Which of the following...

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CH 14 Quiz Questions 1. Lead measures are based on performance drivers 2. Which of the following is NOT a source of waste? design of goods and services that meet the needs of the customer 3. Which of the following would NOT be a core outcome measure for employee capabilities? number of employees 4. On-time delivery performance is calculated as follows: Orders delivered on time/Total number of orders delivered 5. Which of the following is an example of a lead measure? hours of employee training 6. Which of the following is NOT one of the five principles of lean thinking? let the customer push for replacement when there are defects 7. Product life-cycle costs do NOT include which of the following? a. production costs b. costs of logistics support c. development costs d. all of the above are life-cycle costs 8. What are the three strategic themes of the financial perspective of the Balanced Scorecard? revenue growth, cost reduction, and asset utilization
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Unformatted text preview: 9. Which of the following represents one of the five key core objectives from the customer perspective of the Balanced Scorecard? increase market share 10. When is the best time during the product life cycle to implement cost reduction measures? during the planning stage of the product life cycle 11. Strategy translation is concerned with identifying measures, targets and initiatives. 12. Which of the following is not a strategic theme of the financial perspective? employee capability 13. A testable strategy is defined as a set of linked objectives aimed at an overall goal. 14. Cycle time is the time it takes to produce one unit of product from the time materials are received to delivery. 15. What is the best way to determine whether the financial objective of asset utilization has been improved? evaluate the change in return on investment...
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