This preview shows pages 1–2. Sign up to view the full content.
This preview has intentionally blurred sections. Sign up to view the full version.View Full Document
Unformatted text preview: c. Know what empathetic assertion(most competent form of assertive comm) and topic initiation is d. Know avoidance(low in assertiveness, low in collaboration), distributive (high in assert and low in collab), and integrative(high and high) skills e. Know the types of interruptions discussed in the chapter(talkover- talking during someone else’s turn. Deep interruptions- take over in middle of sentence. Better one) f. Know the dimensions of expressiveness( most competent=Wide, Lax, Full voice) 3. Understand the challenges to managing interpersonal skills (pay special attention to adaptability, consistency, and moderation) 4. Understand what face needs are and why they are important to consider in interpersonal competence(facial expression to show your feelings) a. Face needs for others(facial expression to show you are listening and care) b. Face needs for self(show to others while they are talking)...
View Full Document
This note was uploaded on 04/24/2008 for the course COMM 103 taught by Professor Klindeman during the Fall '07 term at San Diego State.
- Fall '07