Ch 6 - Training and Development_Web

Ch 6 - Training and Development_Web - Training and...

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    Training and Development   Chapter 6
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    Training Facts and Figures 2.5% of payroll spent on training Provided 28 hours/year of training 29% of all training was delivered using  Top training related programs Managerial and executive development Customer service
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    Training Cycle: Needs Assessment Needs Assessment Implement Training Evaluate Training Methods Identify Objectives Establish Training Criteria Select Trainees Pretest Trainees Choose Training Methods
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    Steps of Needs Assessment 1. Collect Data 2. Analyze Data 3. Prioritize the Gaps or  Needs 4. Develop the Plan Determine gap  between _________   performance and  desired  performance Analyze 3 factors 1. Organization 2. 3. Individuals
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    Data Collection Methods Advisory Committee Job Descriptions Work Sampling Job Performance  _________________ Attitude Surveys Performance appraisals Skills Tests Performance  Documents Guest Feedback Questionnaires Exit Interview Critical Incidents
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  Training Cycle: Identification of Objectives Needs Assessment Implement Training Evaluate
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This note was uploaded on 04/22/2008 for the course HRAD 3783 taught by Professor Slevitch during the Spring '08 term at Oklahoma State.

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Ch 6 - Training and Development_Web - Training and...

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