Chapter 11- Power and Politics

Chapter 11- Power and Politics - Chapter 11 Power and...

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Chapter 11 Power and Political Behavior
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Concept of Power Power – the ability to influence another person – it is based on perception Influence – the process of affecting the thoughts, behavior, and feelings of another person Authority – the right to influence another person- it is based on perception
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Implementing Power Zone of Indifference – the range in which attempts to influence a person will be perceived as legitimate and will be acted on without a great deal of thought Zone of Indifference Z o n e o f I n d i f f e r e n c e Managers strive to expand the zone of indifference
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Where do we get power? French and Raven’s “Bases of Power” Reward Power – agent’s ability to control the rewards that the target wants Coercive Power – agent’s ability to cause an unpleasant experience for a target Legitimate Power – agent and target agree that agent has influential rights, based on position and mutual agreement Referent Power – based on interpersonal attraction Expert Power – agent has knowledge target needs
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Which Power is Most Effective? Expert Power… Transfers vital skills, abilities, and knowledge within the organization Employees internalize what they observe & learn from managers they consider “experts”
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Information Power Information Power – access to and control over important information Formal/informal position in communication network Interpreting information when passing it on (the spin)
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Criteria for Using Power Ethically Does the behavior produce a good outcome for people both inside and outside the organization? Does the behavior respect the rights of all parties? Does the behavior treat all parties equitably and fairly? How do I feel about it?
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Two Faces of Power Personal Power - used for personal gain Social Power - used to create motivation and to accomplish group goals
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Characteristics of Successful Power Users Have high need for social power Approach relationships with a communal orientation Focus on needs and interests of others Altruism (unselfishness) Preference for work and discipline Belief in the authority system Belief in justice
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Sources of Organizational Power: Intergroup Control of critical resources
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This note was uploaded on 04/23/2008 for the course OS 286 taught by Professor Ormsby during the Fall '08 term at Clarkson University .

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Chapter 11- Power and Politics - Chapter 11 Power and...

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