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cheat sheet 1 - 4 Functions of Mgmt Planning is the...

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4 Functions of Mgmt : Planning is the management function concerned with defining goals for future performance and how to attain them. Organizing involves assigning tasks, grouping tasks into departments, and allocating resources. Leading means using influence to motivate employees to achieve the organization’s goals. Controlling is concerned with monitoring employees’ activities, keeping the organization on track toward meeting its goals and making corrections as necessary. An organization is a social entity that is goal directed and deliberately structured. Efficiency pertains to the amount of resources—raw materials, money, and people—used to produce a desired volume of output. Effectiveness refers to the degree to which the organization achieves a stated goal. Performance is defined as the organization’s ability to attain its goals by using resources in an efficient and effective manner. The necessary skills for managing a department or an organization can be placed in three categories: conceptual, human, and technical . A top manager is one who is at the apex of the organizational hierarchy and is responsible for the entire organization. Middle managers work at the middle level of the organization and are responsible for major divisions or departments. A project manager is a manager who is responsible for a temporary work project that involves people from various functions and levels of the organization. Most new managers are first-line managers —managers who are at the first or second level of the hierarchy and are directly responsible for overseeing groups of production employees. A functional manager is responsible for a department that performs a single functional task, such as finance or marketing. General managers are responsible for several departments that perform different functions, such as the manager of a Macy’s department store or a Ford automobile factory. STATE OF THE ART MANAGEMENT: traditional approach to new competencies (Enabler, leading teams, conversation and collaboration, dispersed and empowering, mobilizing for change.) MINTZBERG 10 ROLES OF MANAGEMENT: Informational …Monitor: seek and receive info; scan web, periodicals, reports; maintain personal contacts. Disseminator: Forward info to other org. members; send memos and reports, make calls. Spokesperson: Transmit info to outsiders through speeches, reports. Interpersonal Figurehead: perform ceremonial and symbolic duties (greeting visitors, sign legal doc). Leader: direct, motivate; train, counsel, communicate w/subordinates. Liaison: maintain info links inside and outside the org; use email,phone,meetings. Decisional… Entrepreneur: initiate improvement projects; id new ideas, delegate idea responsibility to others. Disturbance handler: take corrective action during conflict/crises; resolve disputes among subordinates. Resource allocator: decide who gets resources; schedule, budget, set priorities . Negotiator: represent team/dep’s interests; during negotiation of budgets, union contracts, purchases. Traditional management
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