250_Hwk_Chapter_2B-3A

250_Hwk_Chapter_2B-3A - ACCT 250 HOMEWORK CHAPTER 2B-3A...

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ACCT 250 HOMEWORK CHAPTER 2B-3A 4974622fd3c12b1c03e13d11d71a007a91b72078.xls PAGE 1 OF 2 P2-39 1 The company is now using a differentiation strategy. They are now participating in high end markets where technological sophistication and high quality materials are necessary. 2 Activity Produce or acquire pulp paper Transport pulb to paperboard plant Covert pulp into paperboard Coat, emboss, and/or other special features Fill the container Ship container to customer It would appear that the greatest value is added during the filling process. This is the only process that the firm never outsources. 3 Learning and innovation Internal processes New features developed (coatings, etc.) Measures of quality around filling process Technological innovations generated Efficiency measures influencing price to customer R&D employee retention rate Cost of pulp paper produced vs. purchased Customer Financial performance Customer retention Gross profit margin Customer satisfaction R&D as % of sales Market share
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This homework help was uploaded on 04/18/2008 for the course ACCTG 250 taught by Professor Rabe during the Spring '08 term at Luther.

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250_Hwk_Chapter_2B-3A - ACCT 250 HOMEWORK CHAPTER 2B-3A...

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