Module 3C.docx - Module 3C: Questions: 1. Give specific...

Module 3C:
Questions:
1. Give specific examples of how the following perceptual errors can be committed by either a
supervisor or co-worker.
c) Stereotyping
d) Recency effect
2. What counterproductive or undesirable outcomes in work performance or work behavior may result
from this errors?
3-a. Is Mary’s performance due to internal or external causes? Justify your answer by assessing Mary’s
performance in terms of consistency, consensus, distinctiveness
3-b Mary seems to be showing poor performance. What perceptual errors may have been committed in
hiring Mary.
Answers:
1. A. An example of stereotyping in a workplace is when some of my colleagues associates a
negative behavior of a co-worker based on religion and ethnicity, like when an employee
who happens to be a Muslim has an attitude of hurting others by subconsciously saying
offensive remarks to other employees and when hurt, these other employees would tend
to say stereotyping remarks such as “Muslim kasi”(because he is a Muslim) or “Taga
Mindanao kasi”(because he came from Mindanao), which is very wrong because
stereotyping is judging someone mainly because of his/her association within a certain
group given the fact that each individual have their own unique personality, values and
attitude.
1. B. The recency effect is in some ways very similar to stereotyping because they are both
associated on how we perceive other people, the only difference is that in recency effect
we perceive others based on a recent event or information, example is when an engineer
in one division is asking his supervisor for a Travel Order to inspect a particular project
and upon submission of the letter it was immediately rejected by the supervisor because a
week ago another engineer asked for the same, but was later found that he did not
perform his duties on the said date, therefore the supervisor associated the past event that
transpired a week ago with the present, thus he did not allow the engineer to be given
Travel Order due to lack of confidence. This kind of wrong perception should also be
eradicated in the organization because it is not always the case that what others people
did in the past would be done by another person.

2.