Final Review Sheet 2[1]

Final Review Sheet 2[1] - GCOM 121 Final Study Guide...

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GCOM 121 Final Study Guide Section 04 TABLE OF CONTENTS GROUP ONE Chapter 1: Communication Competence……………………………………1 Chapter 3: Perception………………………………………………………. .2 Chapter 4: Culture…………………………………………………………. ..5 GROUP TWO Chapter 5: Language…………………………………………………………5 Chapter 6: Nonverbal Communication………………………………………7 Chapter 7: Listening………………………………………………………….9 Chapter 8: Power…………………………………………………………….10 GROUP THREE Chapter 11: Conflict Management…………………………………………. ..11 Chapter 10: Relationships……………………………………………………12 Chapter 12: Anatomy of Small Groups……………………………………. ..14 Chapter 13: Teams and Teambuilding……………………………………….16 GROUP FOUR Chapter 14: The Speech Process……………………………………………. .18 Chapter 15: Developing a Speech……………………………………………19 Chapter 16: Presenting a Speech……………………………………………. .20 Chapter 17: Informative Speaking…………………………………………. ...21 Chapter 18: Persuasive Speaking…………………………………………….22 1
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CHAPTER 1: Communication Competence 1. Explain the differences between the three models of communication: linear interactional/ interactive, and transactional. The differences between the 3 different models of communication are: i. Linear is a method where there is a sender, of a message, who sends a message through a channel to a receiver, ii. interactional/ interactive is where there is feedback between to receivers. Receivers are actively involved in the communicating process. iii. Transactional model assumes that people are connected through communication, and they engaged in a transaction. 2. Define the basic communication elements contained in the communication models. Channel- medium through which a message travels, sender- initiator and encoder, receiver- decoder of message, message- stimulus that produces meaning, context- environment in which the communication occurs (who, what, whom, why, where, when, and how), fields of experience-our cultural background, ethnicity, geographic location, extent of travel, and general personal experiences accumulated over the course of a lifetime, noise- any interference with effective transmission and reception of messages, feedback- a receivers verbal and non- verbal responses to a message. 3.
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This note was uploaded on 04/25/2008 for the course GCOM 121 taught by Professor Johnson during the Fall '07 term at James Madison University.

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Final Review Sheet 2[1] - GCOM 121 Final Study Guide...

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