3230 sp 2016 Syllabus - Skowronski (2)

3230 sp 2016 Syllabus - Skowronski (2) - Business...

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Business Management 3230 Introduction to Operations Management: Improving Competitiveness in Organizations DAYS SECTION TIMES LOCATION Tuesday / Thursday 3828 3:55PM - 5:15PM Schoenbaum Hall 320 SPRING 2016 Page 1 of 26 FACULTY Keith Skowronski EMAIL [email protected] OFFICE LOCATION 251A Fisher Hall OFFICE PHONE OFFICE HOURS (614) 292-4136 Tuesday and Thursday 2:00 PM – 3:00 PM Or By Appointment
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Business Management 3230 Introduction to Operations Management: Improving Competitiveness in Organizations DAYS SECTION TIMES LOCATION Tuesday / Thursday 3828 3:55PM - 5:15PM Schoenbaum Hall 320 SPRING 2016 Page 2 of 26 COURSE DESCRIPTION What Is This Course About? Suppose that OMEGA is in the business of manufacturing and selling brake pads. To be successful and survive, OMEGA has to develop strategies, make decisions, and solve problems to ensure the effective and efficient flow of quality materials, as well as the requisite knowledge that accompany these materials, through its supply chain. Its supply chain comprises (a) different, often multi-tiered, layers of organizations who supply OMEGA, (b) OMEGA itself, and (c) different, often multi-tiered, layers of organizations who deliver what OMEGA manufactures into the hands of the customer. The operations (and supply chain) function within OMEGA is responsible for the creation and delivery of brake pads to customers. This function typically accounts for 75% of any organization’s total investment, comprises 80% of its personnel, and controls at least 85% of its expenditures for materials and equipment. Its goal is right 6 TM : To provide products and/or services with the right level of quality to the right customer in the right quantity , at the right place , at the right time , and for the right cost (or price) . [1] Business Management 3230 is designed to provide students with an understanding as to how effective operations and supply chain management contributes to the competitiveness and survival of an organization. Students will be introduced to concepts, principles, and techniques that can be leveraged to analyze, control, and improve critical processes responsible for efficiently making and delivering goods and services without losing sight of right 6 TM as the goal. These critical processes reside in manufacturing, as well as service, organizations; these critical processes are evident in for-profit, as well as non-profit, organizations. Students will be exposed to key operational and supply chain challenges having strategic and tactical implications, as well as various conceptual aids and quantitative techniques to cope with these challenges. While quantitative techniques are discussed, the focus is on using these techniques to help make informed decisions to overcome operational and supply chain challenges. The course explicitly recognizes that the operations (& supply chain) function is embedded within an organization that is, itself, embedded within supply chains and, therefore, adopts a "systems" perspective in presenting relevant issues, problems, and decision tools.
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