Chapter 4 - Essential of Planning1. Some business owners make a statement something to the effect,"We're too busy to bother with strategy. We have to take care of the present." What might be wrong with their reasoning?2. Do the exercise Skill-Building "Conducting a SWOT Analysis": Afterreading the instruction for this exercise, take a goal from your Company (general or departmental) and apply the SWOT analysis in order to find strategies to achieve this goal.Chapter 5 - Problem Solving and Decision Making3. Do the exercise: Internet Skill-Building Exercise: Learning about Creativity Training, page 188 [8e pg 183].