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exxonvaldezbib - References Simola S K(2005 Organizational...

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References  Simola, S. K. (2005). Organizational crisis management: Overview and opportunities.  Consulting  Psychology Journal: Practice and Research, 57 (3), 180-192. doi:10.1037/1065-9293.57.3.180  Pauly, J. J., & Hutchison, L. L. (2005). Moral fables of public relations practice: The tylenol and exxon valdez  cases.  Journal of Mass Media Ethics, 20 (4), 231-249. Retrieved from  www.csa.com   Thompson, W. (2004). The edge of time: Restoring case histories to temporal contexts.  Australian Journal  of Communication, 31 (3), 77-91. Retrieved from  www.csa.com   Saunders, M. D. (2004). Patterns of conflict preceding a crisis: A case study analysis. In D. P. Millar, & R. L.  Heath (Eds.),  Responding to crisis: A rhetorical approach to crisis communication  (pp. 139-148).  Mahwah, NJ: Lawrence Erlbaum Associates. Retrieved from  www.csa.com   Dodds, D., & Swiniarski, D. (1994).  The first 120 minutes: A guide to crisis management in education  Retrieved from No  Berg, D. M. (., & Robb, S. (1992).  Crisis management and the "paradigm case." . Hillsdale, NJ, England:  Lawrence Erlbaum Associates, Inc. Retrieved from  www.csa.com   Schultz, M. C., & Schultz, J. T. (1990). Corporate strategy in crisis management: Johnson & johnson and  tylenol. In E. J. Perkins ed (Ed.),  Essays in economic and business history: Selected papers from the  economic and business history society, 1989.volume 8  (pp. 164-172). Editorial assistance by Brenda  Johnson Los Angeles: University of Southern California, History Department, for the Economic and  Business Historical Society. Retrieved from  www.csa.com   Benson, J. A. (1988). Crisis revisited: An analysis of strategies used by tylenol in the second tampering 
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