MAN test 1 - What is organizational management Course...

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What is organizational management? Course organization: Individual behavior, group team (dynamics or) behavior, organizational (dynamics or) behavior Repeating themes: globalization, diversity, ethics Three Globalizations: (The world is Flat): 1492 (countries); 1800 (companies), 2000(individuals) Managers (administrators): individuals who achieve goals through other people. Managerial activities: make decisions, allocate resources, direct activities of others to attain goals Management functions: o Planning: process that includes defining goals, establishing strategy, and developing plans to coordinate activities o Organizing: determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made o Controlling: monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations o Leading: a function that includes motivating employees, directing others, selecting the most effective communication channels and resolving conflicts Mintzberg’s Managerial roles: o Interpersonal Figurehead: sympolic head; required to perform a number of routine duties of a legal or social nature Leader: responsible for the motivation and direction of employees Liaison: maintains a network of outside contacts who provide favors & info o Informational Monitor: receives wide variety of information; serves as nerve center of internal and external information of the organization Disseminator: transmits information received from outsiders or from other employees to members of the organization Spokesperson: transmits information to outsiders on organization’s plans, policies, actions and results; serves as expert on organization’s industry o Decisional: Entrepreneur: searches organization and its environment for opportunities and initiates projects to bring about change Disturbance handler: Responsible for corrective action when organization faces important, unexpected disturbances Resource allocator: makes or approves significant organizational decisions Negotiator: responsible for representing the organization at major negotiations Management skills: o Technical skills: the ability to apply specialized knowledge or expertise o Human skills: the ability to work with, understand and motivate other people, both individually and in groups. o Conceptual skills: the mental ability to analyze and diagnose complex situations Effective Versus Successful Managerial Activites (Luthans) o 1 . Traditional management: decision making, planning, and controlling o 2. Communication: exchanging routine info and processing paperwork o 3. Human resource management: motivating, disciplining, managing conflict, staffing, and training.
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