MAN test 2 - Emotions-Why Emotions were ignored in OB o The...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Emotions—Why Emotions were ignored in OB o The “Myth of rationality”—organizations are not emotion-free o Emotions of any kind are disruptive to organizations—Original OB focus was solely on the effects of strong negative emotions that interfered with individual and organizational efficiency. Affect—A broad range of emotions that people experience o Emotions—Intense feelings that are directed at someone or something o Moods—feelings that tend to be less intense than emotions and that lack a contextual stimulus Emotion dimensions o Biology of Emotions-- originate in brain’s limbic system o Intensity of emotions-- Personality AND Job Requirements o Frequency and duration of emotions-- How long emotions are exhibited AND How long emotions are displayed o Functions of emotions-- Critical for Rational Thinking AND Motivate people According to the evolutionary psychology perspective, a person incapable of experiencing emotions would be at an evolutionary disadvantage The structure of the mood: High Positive Affect ( Excited || Elated Happy | Content Serene ||) Low Negative Affect ( Relaxed Calm | Fatigued ||) Low Positive affect ( Bored Depressed Sad | Upset Stressed ||) High Negative Affect ( Nervous Tense | Alert Excited ||) Sources of Emotions—Personality, Day and time of the week, NOT Weather, Stress, social activities, sleep, exercise, age, gender Positivity offset: at zero input most people experience a mildly positive mood Affect intensity: individual differences in the strength w/ which individuals experience their emotions Illusory correlation—the tendency of people to associate two events when in reality there is no correlation (lucky penny) Positive moods are highest o At the end of the week (increases linearly) o In the middle part of the day (upside-down parabola) Negative moods are highest: o At the beginning of the week (Decreases linearly) o And show little variation throughout the day (decrease a little at first then stays relatively straight) Gender and emotions o Women--Can show greater emotional expression; Experience emotions more intensely; Display emotions more frequently; Are more comfortable in expressing emotions; Are better at reading others’ emotions o Men--Believe that displaying emotions is inconsistent with the male image; Are innately less able to read and to identify with others’ emotions; Have less need to seek social approval by showing positive emotions External constraints on emotions: Organizational Influences AND Cultural Influences both effect Individual emotions Emotional Labor—A situation in which an employee expresses organizationally desired emotions during interpersonal transactions Felt emotions—An individual’s actual emotions Displayed emotions—emotions that are organizationally required and considered appropriate in a given job
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

Page1 / 3

MAN test 2 - Emotions-Why Emotions were ignored in OB o The...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online