Carpenter2_0-TIF-Ch02 - COPYRIGHT PAGE Published by Flat World Knowledge 2013 by Flat World Knowledge Inc All rights reserved Your use of this work is

Carpenter2_0-TIF-Ch02 - COPYRIGHT PAGE Published by Flat...

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COPYRIGHT PAGEPublished by Flat World Knowledge© 2013 by Flat World Knowledge, Inc. All rights reserved. Your use of this work is subject to the License Agreement available here . No part of this work may be used, modified, or reproduced in any form or by any means except as expressly permitted under the License Agreement.©2013 Flat World Knowledge, Inc.1
Chapter 2 TIFHistory, Globalization, and EthicsIntroductionTrue/False1.Global trends affect both the style and the substance of management. True (Easy; Knowledge)Fill-In1.Good business practice extends to _____________ not just of the organization, but of the environment and community at large. (stewardship: Medium; Comprehension)2.As a leader, you are a __________ in the organization, setting the tone not justfor what gets done but how it gets done. (role model: Medium; Comprehension)Section 1True/False1.Esprit de Corps across the organization builds culture and efficiency. False: Esprit de Corps across the organization builds morale and unity. (Medium; Knowledge)2.Frederick Taylor formalized the principles of scientific management in his 1911 book.True (Medium; Knowledge)3.Gilbreth photographed the motion of workers to improve productivity in performing a job. True (Easy; Knowledge)4.Fayol, Taylor and the Gilbreths presumed that managers were not overseeing manual labor tasks. False: Fayol, Taylor and the Gilbreths presumed that managers were overseeing manual labor tasks. (Medium; Comprehension)5.Over time, the principles of Taylorism tended to dehumanize workers. True (Easy; Knowledge)6.As we moved from a manufacturing society to a service-based and knowledge-based one, the kind of analysis to devise efficient motion and tools became more relevant.False: As we moved from a manufacturing society to a service-based and knowledge-based one, the kind of analysis to devise efficient motionand tools became less relevant. (Medium; Comprehension)©2013 Flat World Knowledge, Inc.2
7.Early views of management were heavily oriented toward efficiency, at the expense of attention to the manager-as-leader. True (Easy; Comprehension)8.Tom Peters and Robert Waterman wrote an international bestseller and ushered a business revolution by changing the way managers viewed their relationships with vendors and customers. False: Tom Peters and Robert Waterman wrote an international bestseller and ushered a business revolution by changing the way managers viewed their relationships with employees and customers. (Medium; Knowledge)9.According to Peters and Waterman, productivity through people means treating rank-and-file employees as a source of productivity. False: According to Peters and Waterman, productivity through people means treating rank-and-file employees as a source of quality.

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