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ASSESSMENT COVER SHEETFamily Name: KarkiGiven Name(s): AmishaStudent ID:1068628Course: Bachelor of community serviceUnit Code: Int102Unit Name: Interpersonal communicationskillsTutor:Victor milostnikAssessment Number/Title:1bSemester/Trimester and Year:Word Count:1000-1200Communicating withelderly people
rIntroductionCommunication simply means exchange of ideas, views, information and opinionsbetween peoples. passive, aggressive, passive-aggressive and forceful are the fourfundamental communication styles. We need to have some essential skills in order tomaintain good communication such aswritten language to communicate thoughts andfacts similarly oral communication, visual and non-verbal communication .Communication skills refers to the capacity tosuccessfully communicate or exchangethoughts and feelings. Different communication skills are required to communicate withdifferent age groups. While communicating with elderly people we should talk in a normaltone, slowly and clearly. Speaking loudly or shouting actually muddles the sounds oflanguage and can results anger.It is difficult to hear for old people when speaking withhigh pitched voice.BarriersElderly people get difficult to communicate because of various changes that occurs duringthis age group. Some changes include hearing impairment, vision loss, perception ofillness and sensory loss. Barriers to effective communication involve age differences,language barrier, gender barrier, cultural barriers, physical barriers, and emotionalbarriers. Age differences:Discussions can be challenging but not impossible due togenerational divides. Communication methods changes over time, as do their meaningsand words. It could be challenging for youngsters to take the time to truly listen for a fewminutes in a society where rapid, screen-based communication is favoured. In addition,elderly people may have trouble on understanding the informal, quick speech of younger

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vision loss, slurred speech

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