14 - 21 knowledge exists in people's minds and is difficult to make accessible to others A Explicit B Tacit C Spiral D None of the above B Page Ref 502

14 - 21 knowledge exists in people's minds and is difficult...

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21) ________ knowledge exists in people's minds and is difficult to make accessible to others. A) Explicit B) Tacit C) Spiral D) None of the above B Page Ref: 502 22) ________ knowledge can be articulated and codified. A) Explicit B) Tacit C) Spiral D) None of the above A Page Ref: 502 23) Which of the following is true of knowledge management? A) Knowledge can be controlled. B) Knowledge can be leveraged. C) Knowledge can be engineered. D) All of the above B Page Ref: 502 - 530 24) Which of the following is a synonymous term for knowledge? A) data B)
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information C) intellectual capital D) None of the above C Page Ref: 503 - 504 25) Transferring tacit knowledge to others is referred to as: A) knowledge sharing. B) knowledge transition. C) knowledge transportation. D) knowledge mining. A Page Ref: 503 26) The form of intellectual capital that consists of knowledge, skills, and innovativeness of employees is called: A) structural capital. B) human capital. C) customer capital. D) None of the above B Page Ref: 504 27) The capabilities embedded in software, hardware, databases and organizational structure is referred to as: A) structural capital.
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