CMS316 Exam 1 - CMS316 Exam 1 Chapter 1 Communication The...

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CMS316 Exam 1 Chapter 1 Communication –  The process whereby one person stimulates meaning in the mind of  another through verbal and/or nonverbal means.  Shannon Weaver Model of Communication  o First component is the source, a person who has an idea to communicate to  another person.  o When the source ends an encoded message, the message passes through some  kind of channel.  o After the encoded message travels through one or more channels, it reaches one  or more receivers, who decode the words and nonverbal behaviors sent by the  source of the message.  o Errors can occur in encoding and decoding messages, leads to  misunderstandings.  o In face-to-face encounters, each person involved encodes messages to send at  the same time as decoding the messages received, thus simultaneously both  source and receiver. Feedback, interplay between encoding and decoding  messages.  Eight Propositions of Human Interpersonal Communication o Communication has both verbal and nonverbal components. o You cannot not communicate. o Communication expresses both content and relationship. o Meanings are in people. o Communication is irreversible. o Communication is a learned skill. o Communication takes place in physical and psychological contexts.  Chapter 2 Differences between Situational Anxiety and Dispositional Anxiety o Situational Anxiety  – The normal anxiety people don’t alter even when the  situation warrants. Occurs when we encounter specific high-stress situations.
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This note was uploaded on 04/29/2008 for the course CMS 306 taught by Professor Mccann during the Spring '08 term at University of Texas at Austin.

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CMS316 Exam 1 - CMS316 Exam 1 Chapter 1 Communication The...

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