IBM has implemented a social network analysis tool that...

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Effective Human Relations: Interpersonal And Organizational Applications
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Chapter 12 / Exercise 1
Effective Human Relations: Interpersonal And Organizational Applications
Reece
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File: chapter4TestBank.doc, Chapter 4, Information Systems and the Design of Work Multiple Choice 1. What was involved in the American Express BlueWork program? a) A system that tracks the hours each employee works in a given day b) Employees are provided with opportunities for flexible arrangements c) Employees are provided with better office facilities so they stay in the office longer d) Employees can work on tasks they choose, as long as they are in the office e) Employees who are wary of newer technologies Ans: b (Medium) Response: See page 75
2. All of the following are new types of jobs created by the growing reliance on technology EXCEPT:
3. Which one of the following is a valid statement? Response: See page 80
4. IBM has implemented a social network analysis tool that maps the _________ and the connections of IBM employees, supporting innovation by allowing employees to
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Effective Human Relations: Interpersonal And Organizational Applications
The document you are viewing contains questions related to this textbook.
Chapter 12 / Exercise 1
Effective Human Relations: Interpersonal And Organizational Applications
Reece
Expert Verified
find others in the company with particular skills, interests or expertise. Response: See page 84
5. The concept of “jobs” is being replaced with the concept of work, requiring a framework that links the IS Strategy with the organization strategy to answer all of the following EXCEPT: a) What work will be performed? b) Who is going to do the work? c) Where will the work be performed? d) When will the work be performed? e) Who will develop the IS? Ans: e (Easy) Response: See page 77
6. Which collaboration technology is becoming more and more popular both inside and outside organizations, consuming much of our attention on a day-to-day basis?
Response: See page 83 7. The main benefit of ________________ is that users can work collaboratively to easily create and edit Web pages, and link them to useful resources. Response: See page 82

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