Quiz_1_Review_Solutions - Green is used to indicate...

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Green is used to indicate material/resource is available on course blackboard Quiz 1 Area/Topic Importance Key Red – You should have an in-depth knowledge and a very good understanding of the topic/area Blue – You should have a good knowledge and understanding of the topic/area THE CHALLENGE OF HRM 1. Why study human resource management? Staffing the org., designing jobs and teams, developing skillful employees, identifying approaches for improving performance, rewarding employee success—as relevant to line managers as are to HR managers. 2. Competitive advantage through people Core Competencies: Integrated knowledge sets within an org. that distinguish it from its competitors and deliver value to customers. Compettive advantage gained through people if these human resources: 1. have value, 2. are rare and unavailable to competitors 3. are difficult to imitate, 4. are organized for synergy 3. Managing change Types of change: Reactive or Proactive A. Managing change through people HR flexibility - 08/29 Lecture B. Why change efforts fail & key elements in successful change processes: Fail: 1. Not establishing a sense of urgency 2. Not creating a powerful coalition to guide the effort 3. Lacking leaders with a vision 4. Lacking leaders who communicate vision 5. Not removing obstacles to the new vision 6. Not systematically planning for and creating short-term “wins” 7. declaring victory too soon 8. Not anchoring changes in the corp. culture Succeed: 1. Link change to biz strategy 2. Create quantifiable benefits 3. engage key employees, customers, and their suppliers… 4. Integrate behavior changes 5. lead clearly, unequivocally, and constantly 6. invest to implement and sustain change 7. they communicate continuously and personally 4. Containing costs -
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Managers are pressured to show top managers “bottom line” financial results… Labor costs are one of largest expenditures… healthcare costs of insuring workers etc. have skyrocketed recently. To reduce costs, firms are downsizing, outsourcing, off shoring, and engaging in employee leasing to enhance productivity. Downsizing;- Planned elimination of jobs Outsourcing; Contracting outside of the org. to have work done that was formerly done by yourself Offshoring; business practice of sending jobs to other countries Employee Leasing; process of dismissing employees, then they are rehired by a leasing company and contracted to work back at the same job Productivity Enhancements; Motivation (job enrichment, promotions, coaching…) Enviornment (employee empowerment, teams, leader support…) Ability (recruitment, selction, training, development) Layoffs- Hidden costs of layoffs: 1. Severence and rehiring costs, accrued vacation and sick day payouts, pension and benefit payoffs, potential law suits, loss of institutional memory and trust in management, lack of staffers when the economy rebounds, survivors who are risk- averse, paranoid, and political
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This homework help was uploaded on 02/20/2009 for the course H ADM 211 taught by Professor Sway during the Fall '07 term at Cornell University (Engineering School).

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Quiz_1_Review_Solutions - Green is used to indicate...

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