MGMT350- Exam 1 review - of control, self monitoring, Big 5...

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Review Sheet for Exam #1: Spring 2008 (covers week 1 –week 4) MGT350 – Prof. Chung-Herrera What is OB? Open systems framework Informal vs. formal organization Hawthorne studies Levels of managers Organizational challenges Technological advances Globalization Cultural differences (collectivism/individualism, power distance, uncertainty avoidance, masculinity/femininity, time orientation, etc.) Video: Your Cultural Passport to International Business Coping with different cultures Managing workforce diversity (gender, race, age, disability, sexual orientation, etc.) Benefits to valuing diversity Video: A Class Divided Personality, Perceptions, and Attributions (Ch. 3) Interactional psychology Determinants of personality Personality theories Personality characteristics (self-esteem, self-efficacy, positive/negative affect, Locus
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Unformatted text preview: of control, self monitoring, Big 5 personality factors, etc.) Meyers-Briggs Type Indicator (MBTI) Team research on MBTI Social perception Factors that influence social perceptions Barriers to social perceptions Impression management Attributions (internal/external) Kelleys attribution theory (found in Ch. 6: pgs. 200-202) Attribution biases OVER => Attitudes (Ch. 4: pp. 115-127): ABC model Attitude formation Attitude -> Behavior link Cognitive dissonance Work attitudes (job satisfaction, organizational commitment) Persuasion and attitude change (source, target, and message characteristics) Note: remember to read the organizational examples provided in the book so you understand how these concepts apply....
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This note was uploaded on 04/29/2008 for the course MANAGEMENT 350 taught by Professor Chung-herrera during the Spring '08 term at San Diego State.

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MGMT350- Exam 1 review - of control, self monitoring, Big 5...

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