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Unformatted text preview: HRIM Notes November 5, 2008 Chapter 16 Planning in hospitality Management - Prior Planning Pays Functions of Management A. Planning visualizing the future to prepare goals and determining a course of action. B. Organizing bringing order to the relations between people and work C. Staffing/Human Resources attracting and maintaining personnel D. Communicating getting the message through E. Controlling measuring performance against standards, analyzing variances, and taking action F. Leadership/Directing a way of bringing people to voluntarily work toward the companys goal. Importance of Planning You need to plan your own work You are part of someone elses plans Pg. 532-533 Refer to Case History 16.1 ARAMARKs Planning for the Olympics Planning Concepts A. Plan a reasoned means of moving toward some selected goal a. Ex. Describing how to accomplish a project B. Take a marketing perspective review demographics C. Look at all the angles...
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- Fall '08