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HRIM Notes November 5

HRIM Notes November 5 - HRIM Notes November 5 2008 Chapter...

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HRIM Notes November 5, 2008 Chapter 16 – Planning in hospitality Management - “Prior Planning Pays” Functions of Management A. Planning – visualizing the future to prepare goals and determining a course of action. B. Organizing – bringing order to the relations between people and work C. Staffing/Human Resources – attracting and maintaining personnel D. Communicating – getting the message through E. Controlling – measuring performance against standards, analyzing variances, and taking action F. Leadership/Directing – a way of bringing people to voluntarily work toward the company’s goal. Importance of Planning You need to plan your own work You are part of someone else’s plans Pg. 532-533 – Refer to Case History 16.1 ARAMARK’s Planning for the Olympics Planning Concepts A. Plan – a reasoned means of moving toward some selected goal a. Ex. Describing how to accomplish a project B. Take a marketing perspective – review demographics C. Look at all the angles
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