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Unformatted text preview: whats actually being said. For example, when my siblings are asked if theyve performed their choresknowing they haventthey answer yes but in an unsure questioning tone of voice. My mother usually knows at that point that they HAVENT. 4. Two empathetic listening cues: a. These results seem to disturb you b. Youre really angry about that, huh? 5. The content is whats actually being said and the intent focuses on why something is being said in addition to what the speakers feeling....
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This note was uploaded on 02/28/2009 for the course BUSAD 039 taught by Professor Al-husseini,m during the Spring '08 term at San Bernardino Valley College.
- Spring '08