MGMT 4070 Chapter 3 Study Guide

MGMT 4070 Chapter 3 Study Guide - NOTES 09 Feb 2008...

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NOTES 09 Feb 2008 International Operations: Cultural Context A. Culture: Learned Human behavior Patterns Culture is the shared values, understandings, assumptions and goals that are learned from earlier generations, imposed by present members of a society and passed on to succeeding generations. It often results in shared attitudes, codes of conduct, and expectations that subconsciously guide and control certain norms of behavior. Organizations, companies, are said to have their own cultures. These cultures can vary greatly based on the industry that they are associated with and their size. Convergence: The process by which management styles around the globe are becoming more similar to one another due to issues such as industrialization and worldwide coordination. Cultural awareness enables managers to develop appropriate policies and to determine how differently to plan, organize, lead and control in a specific international setting. B. Cultural Insensitivity The most important and first step toward cultural sensitivity is for the International Manager to understand his/her own culture. Self-reference criterion: People often understand and relate to others only in terms of their own culture. Parochialism: Occurs when a person expects those from another culture to automatically fall into patterns of behavior common in his/her own culture. Ethnocentrism: The attitude of those who operate from the assumption their ways of doing things are best under all conditions.
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C. National Cultures Influences: a. A kinship system is one adopted by a given society to guide family relationships. b. The formal or informal education in a culture greatly affects expectations of people in the workplace, recruitment and staffing practices, training programs and leadership styles. c. A nation’s economic system is a powerful influence on such organizational processes as sourcing, distribution, incentive systems, and repatriation of capital. d. The system of government in a society imposes varying constraints on the organization and its freedom to do business. e.
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This note was uploaded on 03/04/2009 for the course MGMT 4070 taught by Professor Gordon,ken during the Spring '08 term at Colorado.

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MGMT 4070 Chapter 3 Study Guide - NOTES 09 Feb 2008...

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