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Final_revision_project4_proposal_ioe481

Final_revision_project4_proposal_ioe481 - Proposal to...

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Proposal to Recommend an Improved UMHS Procedure for Obtaining Missing Materials To: Mr. Derek Huntman Warehouse Manager Materiel Services Department University of Michigan Health System Jacquelynn Lapinski Lean Coach / Project Manager University of Michigan Hospital C.S. Mott Children's & Women's Replacement Hospital Project From: IOE 481 Senior Design Project Group 4 Michael Mark Michael Priesand Vincent Zhang Date of Submission: February 16, 2009
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Table of Contents Introduction ...................................................................................................................................... 3 Background ...................................................................................................................................... 3 Goals and Objectives ....................................................................................................................... 4 Key Issues ........................................................................................................................................ 4 Project Scope ................................................................................................................................... 4 Proposed Approach .......................................................................................................................... 4 Data Preparation Phase ................................................................................................................ 5 Literature Search ...................................................................................................................... 5 Nurse Shadowing ..................................................................................................................... 5 Nurse Survey ............................................................................................................................ 5 Nurse Interviews ...................................................................................................................... 5 Data Collection Phase .................................................................................................................. 5 Spaghetti Diagram ................................................................................................................... 5 Time Study ............................................................................................................................... 5 Work Method Analysis ............................................................................................................ 6 Data Analysis Phase .................................................................................................................... 6 Data Validation Process ........................................................................................................... 6 Predetermined Time System .................................................................................................... 6 Standard and Normal Times .................................................................................................... 6 Post Work Method Analysis .................................................................................................... 6 Expected Impact .............................................................................................................................. 6 Project Team and Experience .......................................................................................................... 7 Project Client ............................................................................................................................... 7 Project Coordinator ...................................................................................................................... 7 Project Team ................................................................................................................................ 7 Support Required from Operating Entities ...................................................................................... 7 Schedule ........................................................................................................................................... 7 Estimated Team Hours Required ..................................................................................................... 8 Approval .......................................................................................................................................... 8 Appendix .......................................................................................................................................... 9 Gantt Chart .................................................................................................................................. 9 ......................................................................................................................................................... 9 Resumes ..................................................................................................................................... 10 2
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Introduction Multiple times a day at the Surgical Intensive Care Unit (SICU) and Pediatric Cardio Thoracic Unit (PCTU) departments of the University of Michigan Health System (UMHS) the nursing staff needs to call Materiel Services Department because materials are missing from their designated room. In emergencies and other urgent situations nurses are forced to obtain these missing materials as quickly as possible when their patients need the materials. However, when materials are missing, there is no standardized procedure for how the nurses can obtain them, which at times may create non-essential non-value added labor. To reduce the amount of times a day materials are missing, Materiel Services Department is implementing a Logical Unit of Measure material management system which will deliver low quantities of materials to the clean rooms multiple times a day. By having materiel handlers deliver low quantities of materials more frequently, the new system will enable the department to monitor the levels of inventory and replenish stocked out materials throughout the day while the nurses can focus more on the patients. Compared to the previous system, there will be an increased movement of inventory, which means that the Logical Unit of Measure system will require more standardized procedures to be implemented. These standardized procedures will reduce the non-essential non-value added labor that is involved in obtaining missing materials. The team involved with the project will collect data which will help to develop a standardized procedure for obtaining missing materials and will allow Materiel Services Department to gain a better understanding of the issues that arise when materials are missing. Upon collecting and analyzing this data, the team will then develop recommendations to standardize the process of obtaining missing materials.
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