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ch3studyguide - Section number 3 Chapter 3 Study Guide KEY...

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Section number: 3 Chapter 3 Study Guide KEY TERMS: - Bureaucracy: Organizations in which rules, formal guidelines, and authority shape the workplace and workers. - Hawthorne Effect: The effect a shared group feeling has on the organization’s outcome and production rate. - Bounded Rationality: The idea that an individual is limited when making a decision due to preconceived notions. - Cultural Perspectives: Theory in which the importance of an individual’s interpretation of the culture and surrounding environment helps them shape their outlook on the organization. - Postmodern & Critical Perspectives: Theory in which power and chains of command are highlighted in shaping and running an organization. - Feminist Perspectives: Theory which studies relationship roles in relation to gender GUIDING QUESTIONS: How does the Scientific Management Perspective on communication differ from that of the Human Behavior Perspective? Describe an experience from your own organizational lives that illustrates either of these perspectives on communication. The Scientific Management Perspective bases an organization’s ability to succeed around a formal structure. In this structure, workers are to follow a strict set of rules in order to accomplish the organization’s goals. A chain of command is also a necessity to an organization’s success according to the scientific management perspective. While the scientific management perspective focuses on structure and rules within an organization, the human behavior perspective deals with the relationships between individuals and how their interactions affect and shape the organization’s outcomes. Even though my sorority deals with the scientific management (chain of command, rules, etc.), I feel as though we relate more with the human behavior perspective. We constantly motivate one another for upcoming philanthropic events, which results in positive outcomes for our sorority. Also, everyone’s individual outlooks and opinions on certain topics are continually shaping one another in order to produce a shared feeling within the organization. What is Systems Theory? How does it explain the relationship between an organization and its’ environment?
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