Letter 1 NR - Office Depot cannot afford to give all of our...

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Sales Department 100 Main Street Los Angeles, CA 22222 1-800-422-3425 February 17, 2008 Dear Customer, On behalf of Office Depot we would like to apologize for our previous letter sent out to all customers. Included with this letter was a coupon. Due to some technical difficulties with the printer the wrong amount was printed on them and sent out. Unfortunately we will not be able to honor these coupons. As I am sure you are aware, the original letter incorrectly stated that Office Depot was offering a 20 percent discount off the total of your next order. The letter should have read that we were offering a 20 percent discount off the most-expensive item in your next order.
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Unformatted text preview: Office Depot cannot afford to give all of our customers a 20 percent discount off the total of their next order. In order to make up for this mistake on our part, we are offering you 25 percent discount off the most-expensive item in your next order. If you have any other concerns or questions, you can call the toll-free number given at the top of the letter and one of our friendly customer representatives will be happy to assist you. Once again, on behalf of Office Depot, I would like to offer my sincere apologies for the mishap. Sincerely, Parker Harroff CEO, Office Depot...
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