comm exam 3 review

comm exam 3 review - Comm Exam 3 Review 1. A small group is...

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Comm Exam 3 Review 1. A small group is a collection of individuals who: Interact with each other Have some purpose or goal (friends-to have fun) Influence one another See themselves as part of a group-unique to small group Have rules/norms for behavior Are dependent on one another-people mutually dependent simultaneously The ideal size is 5-7 however it can range from 3-20 2. Cohesiveness is defined as group morale. As cohesiveness increases, communication, participation, and satisfaction increase, but productivity may decrease. When group size increases past 5-7, satisfaction, productivity, and participation all decrease. 3. The four phases of group development are: Forming: identify and learn about the group *much intragroup agreement *little fighting * little disclosure *few novel ideas *not much work gets done Storming: normal and expected response to orientation phase *it’s the assertion of individuality * group loses part of its identity *confusion over goals increases *minimal work is accomplished * 2 main issues= how close/how far should we be emotionally and is the leader a fool or all wise? Norming: finding a balance
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*individuality and groupness balanced *group and individual goals balanced *closeness balanced *role of leader and authority is defined *cohesion begins to emerge Performing: the period of consensus and maximum productivity *group spirit is high * group members joke, laugh, and reinforce each other *end is signaled by lateness, increased absence, daydreaming, decrease in involvement 4. Groupthink is a process in which ideas accepted by the group are not really examined and opposing ideas are suppressed. Groupthink can occur when the group members are under-qualified, unwilling to speak their mind and question the status quo. The symptoms of groupthink include: *members share illusion of invulnerability *warnings and other negative feedback are rationalized away *members believe they are moral and can ignore ethical implications *leaders are considered evil *members straying from the group beliefs are pressured to conform *members avoid speaking out when not in favor of the groups actions *members share the illusion that agreement is unanimous *members screen the group from adverse information 5. Brainstorming is an effective problem-solving technique. 6. Wheel, Chain, Y-network, circle, comcon.
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comm exam 3 review - Comm Exam 3 Review 1. A small group is...

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