Lecture 10 Diversity - Managing Diversity in Organizations...

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Managing Diversity in Organizations October 20, 2008
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Announcements Exam Question #18 (V1) or #23 (V2) Correct answer is “C” thinking/feeling But, we will also take “D” judging/perceiving If you selected “D” then bring your exam to section this week and your TA will give you credit. From “Status” lecture Know the definition of status Negative consequences of having “low” status
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Business Case for Diversity Lew Platt, former CEO of Hewlett Packard “I see three main points to make the business case for diversity.” 1. A talent shortage that requires us to seek out and use the full capabilities of all of our employees. 2. The need to be like our customers, including the need to understand and communicate with them in terms that reflect their concerns. 3. Diverse teams produce better results. “What I need is the data. Evidence that diverse groups do better .” Comments to the Diversity Research Network, Stanford Business School, March 18, 1998.
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“Value” in Diversity Hypothesis Prediction : Diverse groups should have a broader range of knowledge, expertise and perspectives than homogeneous groups which should in turn facilitate their performance on complex tasks.
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Lecture 10 Diversity - Managing Diversity in Organizations...

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