Lecture 13 Strong Culture Organizations

Lecture 13 Strong Culture Organizations - Strong Culture...

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Unformatted text preview: Strong Culture Organizations October 29, 2008 Overview What is a strong organizational culture? How to organizations build strong cultures? What are the advantages and disadvantages? The Wal-Mart Pledge Now, I want you to raise your right hand-and remember what we say at Wal-Mart, that a promise we make is a promise we keep-and I want you to repeat after me: From this day forward, I solemnly promise and declare that every time a customer comes within ten feet of me, I will smile, look him in the eye, and greet him. So help me Sam . The IBM Fight Song Regulation IBM clothes Songs of the IBM March on with IBM, work hand in hand, stout hearted men go forth, In very land. The Disney Language Employees are cast members Customers are guests A crowd is an audience A work shift is a performance A job is a part A job description is a script A uniform is a costume The personnel department is casting Being on duty is onstage Being off duty is backstage Culture Strength...
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This note was uploaded on 03/18/2009 for the course ILROB 1220 taught by Professor Goncaloj during the Spring '07 term at Cornell University (Engineering School).

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Lecture 13 Strong Culture Organizations - Strong Culture...

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