Ch12_IM_Daft AISE - Chapter 12 Human Resource Management...

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This edition is intended for use outside of the U.S. only, with content that may be different from the U.S. Edition. This may not be resold, copied, or distributed without the prior consent of the publisher. Chapter 12 Human Resource Management Chapter Outline I. The Strategic Role of Human Resource Management (HRM) II. Environmental Influences on HRM A. Competitive Strategy B. Federal Legislation III. The Changing Nature of Careers A. The Changing Social Contract B. HR Issues in the New Workplace IV. Attracting an Effective Workforce A. Human Resource Planning B. Recruiting C. Selecting V. Developing an Effective Workforce A. Training and Development B. Performance Appraisal VI. Maintaining an Effective Workforce A. Compensation B. Benefits C. Termination Annotated Learning Objectives After studying this chapter, students should be able to: 1. Explain the role of human resource management in organizational strategic planning. The term human resource planning (HRM) refers to activities undertaken to attract an effective workforce, develop the workforce to its potential, and maintain the workforce over the long term. These goals take place within the larger organizational environment including competitive strategy, federal legislation, and
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This edition is intended for use outside of the U.S. only, with content that may be different from the U.S. Edition. This may not be resold, copied, or distributed without the prior consent of the publisher. CHAPTER 12 Human Resource Management 313 313 societal trends. The organization’s competitive strategy may include mergers and acquisitions, downsizing to increase efficiency, international operations, or the acquisition of automated production technology. These strategic decisions determine the demand for skills and employees. The human resource strategy, in turn, must include the correct employee makeup to implement the organization’s strategy. 2. Describe federal legislation and societal trends that influence human resource management. Several federal laws have been passed to ensure equal employment opportunity (EEO). The point of the laws is to stop discriminatory practices that are unfair to specific groups and to define enforcement agencies for these laws. EEO legislation attempts to balance the pay given to men and women; provide employment opportunities without regard to race, religion, national origin, and sex; ensure fair treatment for employees of all ages; and avoid discrimination against disabled individuals. More recent legislation pertains to illegal aliens. Trends in society that raise new problems for staffing the firm include everything from court decisions that rule against companies that fire employees to dramatic changes in the makeup of the labor force. These trends include the following: Globalization. As companies enter the global marketplace HRM must deal with such staffing concerns as whether or not to send expatriate managers or hire local managers for foreign operations. Workforce Diversity.
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Ch12_IM_Daft AISE - Chapter 12 Human Resource Management...

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