Model and Interface Trupiano Comments.pdf - 1 Your...

1) Your explainability scenario
John graduated a few months back with a bachelor’s degree in computer science, and has been
looking for a job ever since, to no avail. Throughout college, he was in a variety of clubs that
had a focus in different sectors, and was involved in many extra-curricular activities. All job
openings he found online require some previous experience or are just not related to the field he
is interested in. It has been difficult finding open positions where he would be able to do what he
wants, and very time consuming to alter his CV to only include the experiences relevant to the
job listing. John comes across the SmartAssist application, and downloads it, hoping it will help
him find his dream job in application development.
Once John opens the app, he is faced with an introductory interface that explains to John what it
does and how AI will help him find a job. First, John needs to create an account where he enters
his personal information such as contact details. Then, he uploads his CV and resume, adds his
experience in addition to his interests, and finally the type of job he is interested in. This helps
the app find a suitable position for him that not only matches his degree, knowledge and
experience, but also his interests even if that doesn’t align with his degree and experience. The
application requests his consent to apply for jobs for him.
Once the account is created, a quick tutorial of the interface is given to him, explaining the
different parts of the app; there’s a “following” section, where john can find people he knows to
connect with and follow; it’s explained to john that this doesn’t affect the job matching process.
There’s also an “interest” section, where John can follow pages and well known people in his
fields of interest; it’s explained to John in the walkthrough that the pages and entities who he
follows there will be taken into account in the matching process; they are used by the system to
better understand the types of people he would like to work with, positions he would like to
have, or companies he would like to work for. After setting up his profile and adding some
interests, the application gets to work.
An hour later, John checks his phone to see notifications from the app, it notifies him of the job
vacancies where an application was submitted on his behalf. In the walkthrough, John was
informed he has 24 hours to retract any of the applications before they are officially submitted
and the employers receive them. In the “applications” section each application with the CV and
cover letter edited specifically for that position are showing, with an explanation of why the AI
thought this would be a fit. For each application created, John is able to review the CV, resume,
and application information created by the app. He is able to edit these before they are sent out
or save them if he would like. If there are positions John is not interested in that applications
were created for, he can delete them and explain what he didn’t like about them so that the app