Chapter 2 The Evolution of Management Thinking True/False Questions 1. According to the opening case, today, Cemex specializes in delivering concrete in the most technologically advanced parts of the world. Answer: False Level: 2 Page: 41 Type: F 2. Managers today face the ultimate paradox: keep everything running efficiently and profitably, while, at the same time, change everything. Answer: True Level: 3 Page: 42 Type: F 3. Studying history is a way to achieve strategic thinking, see the big picture, and improve conceptual skills. Answer: True Level: 2 Page: 43 Type: F 4. Political forces are aspects of a culture that guide and influence relationships among people. Answer: False Level: 1 Page: 43 Type: F 5. The unwritten, common rules and perceptions about relationships among people and between employees and management refers to the economic contract. Answer: False Level: 1 Page: 43 Type: F 6. Economic forces pertain to the availability, production, and distribution of resources in a society. Answer: True Level: 1 Page: 43 Type: F 7. The early study of management as we know it today began with what is now called the technology-driven workplace. Answer: False Level: 2 Page: 45 Type: F 8. The classical perspective on management emerged during the early eighteenth century. Answer: False Level: 2 Page: 45 Type: F Chapter Two * The Evolution of Management Thinking Test Bank * Page 31
9. Frederick W. Taylor developed Scientific Management and emphasized the fourteen principles of management that should guide managerial behavior. Answer: False Level: 1 Page: 46 Type: F 10. Scientific management developed a standard method for performing each job. Answer: True Level: 1 Page: 46 Type: F 11. Since Taylor was the sole contributor in the area of scientific management, he was awarded the title of “father of scientific management.” Answer: False Level: 1 Page: 46 Type: F 12. One of the important reasons for the success of UPS is the concept of bureaucracy. Answer: True Level: 2 Page: 48 Type: F 13. Max Weber emphasized efficiency instead of effectiveness in organizations through his bureaucratic model. Answer: False Level: 1 Page: 48 Type: F 14. Fayol's Unity of Direction Principle emphasizes that each subordinate receives orders from one, and only one. Answer: False Level: 2 Page: 50 Type: F 15. Unity of direction principle proposes that similar activities in an organization should be grouped together under one manager. Answer: True Level: 1 Page: 50 Type: F 16. The hypothetical chain that provides horizontal links between unionized workers in different departments in an organization is called the scalar chain. Answer: False Level: 2 Page: 50 Type: F 17. Follett and Barnard were early advocates of a more humanistic perspective on management that emphasized the importance of understanding human behavior, needs, and attitudes in the workplace as well as social interactions and group processes. Answer: True
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