gomez_tif_07 - Chapter 7 Appraising and Managing...

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Chapter 7 – Appraising and Managing Performance Chapter 7 Appraising and Managing Performance OBJECTIVE QUESTIONS 1. Which of the following is a comprehensive list of the functions in performance appraisal? a) Identifying, measuring, and managing human performance in organizations b) Identifying, determining, and implementing human performance in organizations c) Performing an employee assessment based either on relative or absolute judgments d) Performing an employee assessment based upon both relative and absolute judgments e) None of the above Answer: a E--Recall Page: 205 2. A manager is in the process of deciding how effective or ineffective an employee’s behavior has been. This manager is in the _____ stage of the performance appraisal model. a) identification b) measurement c) management d) design e) performance improvement Answer: b E--Application Page: 208 3. Emma is thinking through the future evaluation of her employees. Right now she is determining what specific areas of each employee’s work she should evaluate. Emma is in the process of: a) measuring performance to make a judgment about how good or bad that performance is. b) identifying areas of job performance that should be evaluated. c) managing the work process. d) assessing. e) evaluating performance. Answer: b C--Application Page: 208 217
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Employee Development 4. The most common use of performance appraisals is: a) for compliance with EEO regulations. b) to justify employee terminations. c) to improve organizational performance. d) to make administrative decisions. e) to manage employee performance. Answer: d E--Recall Page: 209 5. When it comes to the performance appraisal process: a) it is most commonly conducted twice a year. b) over 60% of employees surveyed feel they are treated fairly. c) most HR professionals find the process unsuccessful. d) most companies use a team-based process, combining trait and outcome measurements. e) it has become less important in recent years due to the increased use of teams. Answer: c M--Recall Page: 209 6. Billy will be appraising employees at H.R.T., Inc. He is compiling a list of aspects by which he will measure the employees. Billy is compiling: a) dimensions of job performance. b) measurement standards. c) relative judgments. d) absolute judgments. e) none of the above Answer: a M--Application Page: 209 7. Job performance dimensions are: a) behavioral standards that employees should display. b) aspects of performance that determine effective job performance. c) a way to eliminate rater bias in the performance appraisal. d) the relative judgments that a rater makes about an employee’s job performance. e) job appraisals conducted in businesses that are greatly influenced by organizational politics. Answer: b
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gomez_tif_07 - Chapter 7 Appraising and Managing...

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