gomez_tif_01 - Chapter 1 Meeting Present and Emerging...

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Chapter 1 Meeting Present and Emerging Strategic Human Resource Challenges MULTIPLE CHOICE QUESTIONS 1. As the director of HR, you are in a meeting with your corporate officers discussing the firm’s deliberate use of human resources to gain a competitive edge against your competitors in the marketplace. You are discussing: a) your HR strategy for the company. b) the general business environment in which your company must operate. c) the tactics you plan to use in reaching corporate objectives. d) the individual issues that are involved in creating your HR plan. e) the legal environment in which your company operates. Answer: b E--Application Page: 3 2. Tony works in the finance department as an accounting clerk. He keeps a time card and receives extra pay for any overtime he works. Tony is: a) an exempt line employee. b) a nonexempt staff employee. c) an exempt staff employee. d) a nonexempt line employee. e) not in any of these categories. Answer: b M--Application Page: 4 3. An example of an individual challenge that HRM faces is: a) ethical dilemmas and social responsibility. b) competitive position. c) downsizing’s impact on employees. d) workforce diversity. e) evolving family and work roles. Answer: a E--Recall Page: 4 4. HRM faces a number of environmental challenges, including: a) increasing organizational labor costs. b) decentralization of decision making. c) marketplace globalization. d) the need to empower company employees. e) self-managed work teams. Answer: c M--Recall Page: 4 1
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Part I Introduction 5. Due to the increasing work pace and burnout in the United States, more workers are facing higher degrees of stress. According to your text, some companies have chosen to: a) provide employees with stress control programs. b) resort to continual-hiring practices to replace workers. c) encourage employees to take longer breaks during the work day. d) do more work from home, in a family environment. e) inform potential employees of this challenge during the interviewing process. Answer: a M--Recall Page: 5 6. Which of the following is NOT true of the Internet Revolution as it relates to HRM? a) Written communication skills must be increased. b) Companies now must pay particular attention to legal issues concerning information passed over the Internet. c) Online corporate training is surpassing classroom training. d) Cross-cultural understanding is not as important, for the Internet is its own community with its own culture. e) It is a major factor in helping employees find employers and vice-versa through job finding sites. Answer: d M--Recall Page: 5 7. RCA is working on a corporate identity that smoothes over cultural differences in order to increase cooperation within the firm. RCA is addressing the HRM challenge of: a) globalization. b) rapid change.
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This note was uploaded on 03/22/2009 for the course MANAGEMENT 5689-9856 taught by Professor Nialamnu during the Fall '08 term at Indiana State University .

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gomez_tif_01 - Chapter 1 Meeting Present and Emerging...

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