Unformatted text preview: newspaper accounts of this proposal. Then, think about the various constituencies (different groups of people) who might be affected by the plan. Then test the empty box scheme against the principles of “delighting customers” taught in this module. Think carefully about what “good” means when you are asked whether this is a “good” idea” and think about “good for whom?” Various constituencies who might be affected by the plan. • People who had reserved the console • People who needed to buy it as Christmas game urgently Whjat does “good mean” • It’s a good idea for Gamestop (don’t lose tons of business, at least SOME value)...
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- Spring '09
- Sales, Thought, Wii, Video game console, Nintendo, Nintendo GameCube