Comm Outline Chapter 1

Comm Outline Chapter 1 - CHAPTER 1 THE PROCESS OF HUMAN...

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CHAPTER 1: THE PROCESS OF HUMAN COMMUNICATION The Importance of Human Communication Communication has been linked to physical well-being ~socially isolated people are morel likely to die prematurely ~poor communication skills have been found to contribute to coronary heart disease, and the likelihood of death increases when a marriage partner dies Communication is closely associated with one’s definition of self ~individuals gain a sense of self-identity by being paid attention to and getting feedback from others On-the-job communication is constantly cited as one of the most important skills in “getting ahead” What is Human Communication? the process of creating a meaning between two or more people human communication is unique because of the superior ability to create and to use symbols, which enables humans to share experiences indirectly and vicariously A Model of Human Communication messages may be verbal or nonverbal and they may be intentional or unintentional ~four types of messages are possible: intentional verbal, unintentional verbal, intentional nonverbal, and unintentional nonverbal a verbal message is any type of spoken communication that uses one or more words intentional verbal messages are the conscious attempts we make to communicate with others through speech unintentional verbal messages are the things we say without meaning to ~Freudian slip; it’s only when we get feedback from others that we become aware that we have transmitted such messages nonverbal messages are all the messages we transmit without words or over and above the words we use ~ex: school dress codes are in place to prevent students from giving off negative images with the clothes they wear (extra-tight clothing or clothes that are too revealing) intentional nonverbal messages are the nonverbal messages we want to transmit ~people use nonverbal messages to reinforce verbal messages unintentional verbal messages are all those nonverbal aspects of our behavior transmitted without our control ~it is sometimes difficult to control body language such as facial expressions, posture, tone of voice, hand gestures the channels of face-to-face communication are the sensory organs ~
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