quiz 9 - Quiz Chapter 9 Managing Production and Operations...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
Quiz: Chapter 9: Managing Production and Operations Official Score: 60% Recorded at 9/18/2008 4:19:11 AM (EST). 1) Dell delivers customized computers practically overnight. True False 2) Early textile mills and steel plants are good examples of  mass production. True False Rationale: Mass production refers to the production of a large number of standard products. Review this topic 3) Industrial plants that mass-produce goods generally use a  rigorous division of labor. True
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
False Rationale: Division of labor allows workers to focus their knowledge, skills, and concentration on a single aspect of the production process. Review this topic 4) Production and operations managers can legally use  industrial espionage to identify a company that is the best in  the world at some process. True False Rationale: Benchmarking , as opposed to industrial espionage, is a legal and aboveboard way to find out how other companies do things better than your own. Review this topic 5) UPS drivers are instructed how to enter and leave the trucks  in order to maximize efficiency. True
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

Page1 / 7

quiz 9 - Quiz Chapter 9 Managing Production and Operations...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online