sample_midterm_II

# sample_midterm_II - Name(please print Sample Midterm II...

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2 Section A: Multiple Choices [4 pts each] 1. Hotel guests usually complain about the long waiting times for the elevators. Which of the following may help to improve customers’ waiting experience? I: Install more elevators II: Upgrade to faster elevators III: Install mirrors near the elevators a) I b) II c) III d) I and II e) I, II, and III 2. The operator of a coffee stand has noticed that over the past week the utilization at the stand has increased from 0.6 to 0.75, and as a result the average total amount of time a customer spends there (in line and in service) has increased by 25%. If the utilization increases next week to 0.9, the average total time would: a) decrease b) increase, but increase less than 25% c) increase exactly 25% d) increase more than 25% e) None of the above 3. The three pieces of info needed when using the exponential smoothing method are a) the most recent forecast, the actual demand which occurred for that period, and a smoothing constant b) the usual average demand, the MAD, and a smoothing constant c) the actual demand for the most recent past period, the seasonal influence factor, and a smoothing constant d) the most recent forecast, the actual demand that occurred for that period, and the standard error
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## This note was uploaded on 03/31/2009 for the course BUAD 311 taught by Professor Vaitsos during the Fall '07 term at USC.

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sample_midterm_II - Name(please print Sample Midterm II...

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