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Patient-provider relations 2-4-09

Patient-provider relations 2-4-09 - Patient-Provider...

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Patient-Provider Relations
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What is a health care provider? What are some types of health care providers?
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How is context important in patient- provider communication? Quality of care Consumerism Insurance
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What impact has managed care had on health care? Physician referral DRGs Role of the patient
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What is the holistic health care movement?
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What are some problematic provider behaviors that contribute to faulty communication?
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What are some problematic patient characteristics that contribute to faulty communication?
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Why don’t physicians who communicate poorly get better?
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What happens when physicians communicate poorly?
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How can we improve communication?
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Teaching Providers How to Communicate What are some techniques in the book?
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Other Physician Communication Approaches Shared Decision Making Charles, Gafni, Whelan (1997) at least two participants are involved both parties share information both parties take steps to build a consensus about the preferred
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