RichConSteel Stakeholder Analysis - Stakeholder Analysis for Rich-Con Steel Case Suggested Solution Vision IT-enabled and Integrated Order Fulfillment

RichConSteel Stakeholder Analysis - Stakeholder Analysis...

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Stakeholder Analysis for Rich-Con Steel Case – Suggested Solution Vision: IT-enabled and Integrated Order Fulfillment Process Future States Areas of Change Changes Key Stakeholders - Integrated, IT- supported order fulfillment process - Information transparency; ad-hoc reporting - Stable, reliable IT - Repaired faith in mgmt and IT Process - Change processes to leverage IT; no manual workarounds - Staff and managers in affected functional areas (sales, purchasing, warehouse, shop floor, billing) Technology - Configure ERP correctly and/or modify to meet organization’s distribution needs - Training of IT staff on new technology - IT staff - Vendor Organization/ Culture - Champion and manage change - Fact-based decision making - Workforce comfortable with IT - Management team - Staff and managers in affected functional areas Stakeholder Change Needed Perceived Benefit Perceived Resistance Capability (L,M,H) Readiness (L, M, H) Commitm.
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