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CHAPTER 4 potential quiz questions

CHAPTER 4 potential quiz questions - CHAPTER 4 potential...

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CHAPTER 4 potential quiz & discussion questions 1. Identify and describe the six different types of teams discussed in class. What is synergy and how do teams create synergy? 1. Cross-functional teams : group staffed with a mix of specialists (e.g., marketing, production, engineering) and formed to accomplish a specific objective. 2. Project teams: a group formed specifically to design a new product or service. Members are assigned by management on the basis of their ability to contribute to success. The group normally disbands after task completion. 3. Self directed teams: groups of highly trained individuals performing a set of interdependent job tasks within a natural work unit. Team members use consensus decision making to perform work duties, solve problems, or deal with internal or external customers. 4. Task Force Teams: a task force is formed by management to immediately resolve a major problem. The group is responsible for developing a long-term plan for problem resolution that may include a charge for implementing the solution proposed. 5. Process-Improvement Teams (often referred to as quality curcles) : A group of experienced people from different departments or functions and charged with improving quality, decreasing waste, or enhancing productivity in processes that affect all departments or functions involved. Team members are normally appointed by managers. 6. Virtual teams : teams whose members operate across space, time, and organizational boundaries and are linked through information technologies to achieve organizational tasks. Information technology and knowledge-based work make it easier to operate virtual teams. Knowledge management and globalization make virtual teams increasingly necessary. Three factors to consider when improving
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