BU354 Chapter 1 - Week 1 Chapter 1 The Strategic Role of Human Resource Management Human resource management Refers to the management of people in

BU354 Chapter 1 - Week 1 Chapter 1 The Strategic Role of...

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Week 1 Chapter 1: The Strategic Role of Human Resource Management Human resource management - Refers to the management of people in organizations - HR professionals are responsible for ensuring that the organization attracts, retains, and engages the diverse talent required to meet operational and performance commitments made to customers and shareholders - Knowledge, training, education, skills, and expertise of a firm represent its increasingly valuable human capital, and thus their competitive advantage History of HRM Scientific Management - Frederick Taylor was the driving force behind scientific management (ie. The process of scientifically analyzing manufacturing processes, reducing production costs, and compensating employees based on their performance) - In late 1800s to early 1900s, management practices emphasized task simplification and performance based pay o Lead to higher ages for workers, increased profits for the organization, and workplace harmony - Mary Parker Follet disagreed and advocated for use of self-management, cross- functional operation, empowerment, and managers as leaders not dictators Evolutionary Phases of HRM PHASE 1 - Personnel administration were responsible for hiring and firing, ran the payroll department, and administered benefits - Ensured that procedures were followed PHASE 2 - Legal compliance was added to the responsibilities of HRM after employees began to create unions o
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