ipmrevisionquestions - Industrial and Production Management...

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Industrial and Production Management Revision Questions (2003) 1. For companies to survive in today’s business environment, they must focus on all of the following except a. Quality b. Time-based competition c. Maintenance d. Efficiency e. International perspective 2. Operations management is the business function that plans, coordinates, and controls the resources needed to produce a company’s a. Services and information b. Information and financial statements c. Financial statements and products d. Products and information e. Products and services 3. Which one of the following would not generally be considered to be a transformation? a. A haircut b. A train ride c. Manufacturing a radio d. Waiting to see the doctor e. An operation 4. At a factory, the transformation process is a ??? change of raw materials and components into products. a. Locational b. Imperceptible c. Hypothetical d. Irreversible e. Physical 5. Operations management is responsible for orchestrating all the resources needed to produce the final product. This includes all of the following except a. Providing customer feedback b. Arranging schedules c. Managing inventory d. Controlling quality e. Designing work methods 6. For operations management to be successful, it must add value during a. The planning stage b. The marketing of products/services c. The transformation process d. The obtaining of inputs e. Inventory management 7. An example of an operation that does not add value is a. Removing iron ore from the ground and shipping it to a steel mill b. Filling the underground gasoline tanks at a service station c. Making a wedding cake d. Moving components to a warehouse for storage until the factory needs them e. Moving luggage from the car to the hotel room 8. The Industrial Revolution started in the 1770s with the development of a number of inventions that a. Involved electricity b. Revolutionized communications c. Mimicked human motion d. Utilized wheels e. Relied on machine power instead of human power
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9. What concept involves breaking down the production of a product into a series of small, elementary tasks, each of which is performed by a different worker? a. Division of labour b. Interchangeable parts c. Scientific management d. The Hawthorne effect e. Operations research 10. The concept of interchangeable parts was introduced by a. Adam Smith b. Frederick Taylor c. Eli Whitney d. Henry Ford e. W. Edwards Deming 11. A key feature of scientific management is that workers are motivated only by a. Love b. Power c. Prestige d. Money e. Fame 12. A key feature of scientific management is that workers are limited only by a. Machinery b. Co-workers c. Their job description d. Their tools e. Their physical ability 13. The creator of scientific management believed that a. Worker productivity was governed by scientific laws b. The worker should have more control over his job c. Efficiency is overrated d. The worker to be efficient should always be busy e. Mathematical models are the basis for management of production
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ipmrevisionquestions - Industrial and Production Management...

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